At Debt Help USA, a DBA of Stonegate Consulting LLC ("Debt Help USA", "we", "us"), we prioritize your privacy and are dedicated to protecting the information you share with us. This Privacy Policy outlines how we handle the Personal Information collected through our website, applications, and services (collectively, "Services").
When you submit a request, use our Services, or communicate with us, we collect:
We may receive information about you from public sources, social media platforms, and lead generation partners that connect consumers seeking debt-related information with our intake services.
We use your information to: conduct consumer rights reviews and intake conversations; connect you with licensed providers when your situation warrants action; send service-related notifications; respond to your questions; improve and optimize our Services; detect, prevent, and address fraud and security issues; comply with legal obligations; and, with your consent, send educational and marketing communications.
We do not sell your Personal Information. We share your information only as follows:
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
You have the right to: access the Personal Information we hold about you; correct inaccurate or incomplete Personal Information; request deletion of your Personal Information (subject to certain exceptions); restrict or object to certain processing; withdraw consent at any time; and opt out of marketing communications by replying STOP to any SMS or clicking the unsubscribe link in any email.
To exercise these rights, contact us at support@debthelpusa.com or (561) 660-9149.
We implement reasonable technical, administrative, and physical security measures designed to protect your Personal Information from unauthorized access, disclosure, alteration, and destruction. These measures include encryption of data in transit and at rest, regular security assessments, access controls, and employee training. However, no method of transmission over the Internet is 100% secure.
We retain your Personal Information for as long as necessary to provide our Services, fulfill the purposes described in this Privacy Policy, comply with legal obligations, and resolve disputes. When we no longer need your Personal Information, we will securely delete or anonymize it.
Our Services are not directed to children under 13 years of age. We do not knowingly collect Personal Information from children under 13. If you are 13 or older but under 18, you must have permission from a parent or legal guardian before using our Services.
Our Services may contain links to third-party websites or services that are not operated by us, including the websites of licensed providers we connect you with. This Privacy Policy does not apply to those third-party services.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA): Right to Know what information we collect; Right to Delete your Personal Information; Right to Opt-Out of Sales (we do not sell your information); and Right to Non-Discrimination for exercising your privacy rights.
We may update this Privacy Policy from time to time. When we make material changes, we will update the "Effective Date" at the top, post the revised policy on our website, and notify you via email or through our Services if required by law.
Debt Help USA
A DBA of Stonegate Consulting LLC
Email: support@debthelpusa.com
Phone: (561) 660-9149
Last Updated: June 23, 2026